If you cannot find an answer to one of your questions on this page, please contact us: help@mrsfreund.com

If I place my order today, when will I get it? 

Most orders ship within 2-4 weeks of being ordered. If you need an express order (guaranteed in 2 weeks from date order is placed), please email us at shipping@mrsfreund.com.

I don't like USPS Shipping, can you ship my order using UPS or FedEx?

Certainly! When checking out please select your shipping carrier of choice, please note that the only free domestic shipping offer is for USPS shipping.

I need a custom size, can you make me it?

Yes!  To get a price estimate, you can check out our Custom Size Calculator. Please email custom@mrsfreund.com and include the link to the item you need a custom size in, the color you would like, and the chair or table dimensions you need it to fit.

I just placed an order and I've changed my mind - can I cancel it? 

Yes, if you contact us to cancel it within 24 hours of placing the order. This does not apply to express orders - once an express order is placed it cannot be cancelled under any circumstances as work begins almost immediately. 

Do you offer any other services? 

Yes, we offer virtual event planning - if you would like to book this service, please contact us at planning@mrsfreund.com. Hourly rates start at $50.